Experience: 8 - 20 Years

Location: Anywhere in the World Permanent Remote

Contract Duration: 6 - 12 Months

Opportunity- Full time Contract (8hrs in total) - 5 hours (PST overlap)

Total years of exp: 8-12 years

Mandatory Skills:

• 3+ Yrs - SaaS and Slack
• Python and AWS - 3yrs
• Slack Admin
• Slack Workflows
• Slack Forms
• Slack APPs and APIs

Job Requirements

• Bachelor’s/Master’s degree in Engineering, Computer Science (or equivalent experience)
• Minimum of 3+ years of relevant experience with SaaS and Slack
• Knowledge of digital workplace tools, specifically Slack Admin, Slack Workflows, Slack Forms, Slack APPs, and APIs
• Strong grasp of Python and AWS
• Expertise in configuration and integration using tools like PowerShell, JavaScript, Postman, etc.
• Proficiency with web services/RESTful APIs
• Strongholds in databases, including knowledge of SQL and NoSQL models

Job Responsibilities

• Build and customize Slack and other collaboration workspaces
• Identify the gaps between current and desired end-states of Slack and plan solutions
• Improve collaboration and SaaS integrations to ensure consistent performance of the app
• Support and escalate points for technical issues and resolve Slack escalation queues
• Assist with delivery management processes and enforcement
• Offer trainings of all Slack, custom Slack apps, workflow, and other digital workplace tools

Preferred Skills

• Familiarity with networking and internet protocols, including TCP/IP, DNS, SMTP, HTTP, and distributed networks
• Understanding of cloud security models and API security models
• Practical knowledge of SDLC, ITIL, and Agile Frameworks
• Experience working in an Agile environment
• Good interpersonal and communication skills