Technical Support Specialist (Frontend Focus)

Join Getcourse Vietnam – Where Your Technical Skills Make a Difference!

Are you passionate about technology and love solving problems? Do you enjoy working with clients to create solutions that make their day better? If you’re skilled in basic frontend development and have a knack for simplifying technical issues, we’d love to meet you!

What You’ll Do

As a Technical Support Specialist, you’ll:

• Solve Client Issues: Handle website layout, design tweaks, or small functionality updates using HTML, CSS, and JavaScript.
• Communicate Effectively: Work closely with clients to understand their challenges, provide updates, and ensure complete satisfaction.
• Onboard Clients: Assist clients with account setup and resolve any related technical issues.
• Streamline Processes: Document solutions, tips, and tricks to improve team efficiency.

What You Need to Succeed

We’re looking for someone who has:

• A solid foundation in HTML, CSS, and JavaScript.
• Problem-solving skills for identifying and fixing small website issues.
• Excellent communication skills to explain technical fixes in an easy-to-understand way.
• Strong attention to detail and the ability to multitask efficiently.

Bonus Points If You Have:

• Previous experience in technical support.
• Familiarity with online course platforms or SaaS products.

What We Offer

At Getcourse Vietnam we value our team and their contributions. When you join us, you’ll receive:

• Competitive salary and performance-based bonuses.
• Opportunities for learning and professional growth. We’ll support you in mastering new tools and expanding your skill set.
• A collaborative work environment that respects and values your input.
• Flexible work policies to maintain a healthy work-life balance.
• The chance to work with a dynamic and supportive team in an exciting, fast-growing industry.

Why You Should Join Us

• Make a Difference: Your work will directly impact our clients’ success and satisfaction.
• Be Part of Growth: Join an innovative company in the online education space with plenty of opportunities for personal and professional growth.
• Learn and Shine: Gain valuable experience with a range of clients and technical challenges.

How to Apply

Phone/Zalo: 036 359 7722 (Ms. Linh)

Email: linhpm@getcourse.vn

Don’t miss the chance to be part of our amazing team at Getcourse Vietnam Apply now and start making a difference today!